Hostage
Response:
What to do if taken hostage:
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Be patient. Time is on your side. Avoid drastic action.
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The first 45 minutes are the most dangerous. Be alert and follow instructions.
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Do not speak unless spoken to and then only when necessary.
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Avoid arguments, or appearing hostile. Treat the captor with respect. If you can, establish a rapport with the captor. It is probable the captors do not want to hurt anyone. If medications, first aid, or restroom privileges are needed by anyone, say so.
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Try to rest. Avoid speculating. Expect the unexpected.
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Be observant. You may be released or escape. You can help others with your observations.
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Be prepared to speak to law enforcement personnel on the phone.
Recovery:
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Be prepared to be interviewed by officials
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Contact your supervisor to seek counseling services